One of the benefits of living in New York is that you can get easy access to a wide range of service providers. For instance, if you want to move houses, finding a moving company will be a breeze; you can use all sources of information from search engines to your local directory to find one. However, this also brings in another problem: how do you make sure that you get good value for money from the service provider you have chosen? The fact that there are so many of them does not mean that all of them will offer the same level of quality. Fortunately, there are a few questions you can ask and which will help separate the wheat from the chaff. Some of these include:
Are they brokers?
An increasing number of moving companies prefer using third parties such as brokers to provide the service. This is especially so when the parent moving company has other commitments, and may not have the resources to help a few other customers move. In such cases, they may depend on a broker’s infrastructure. However, the problem with dealing with brokers instead of with the moving company directly is that you may not get a very accurate estimate of how much it will cost you to move. In the event of loss of property or damage, you will also have a more difficult time resolving the issue when you work with a broker as compared to when you deal directly with the moving firm.
Are the quotes binding?
Having quotes given to you before deciding on using a particular company is important since it helps you plan on how to fund the process. However, a few companies might entice you with very low quotes, and then end up charging you a lot more once you commit to using their services. Working with a firm that provides binding quotes helps you avoid this.
Are your goods likely to be transferred to a different truck?
If you are just moving within New York, chances are that the goods will be transported in one truck the whole way. For longer distances, however, there are some firms that will want to change trucks for whatever reason. This will increase the risk of having your goods damaged, so you need to put measures in place to cover for this in case it turns out that there will be a switch.
What are the extra charges you should be aware of?
Some moving companies provide the service without charging extra, while others do. This is especially so if the items you are transporting are oversized or which need special handling. You need to find out more about this so as to know whether you will be likely to fork out more money in future.
What are the terms of payment?
Different moving firms have different terms of payment. For instance, some will require that you pay the entire sum before they start the process, while others will require you to make a small deposit first. Most authorities discourage people from paying for such services in cash. However, the most important thing is making sure that you are comfortable with the payment terms of the company before starting to work with them.
How is insurance dealt with?
Some firms will include insurance as part of the cost of moving, while others will require that you get separate insurance either from that moving company or from a third party. You should therefore never assume that you are fully covered until you have all this information.
How are disputes handled?
Some of the risks that you are likely to face during moving include loss of property as well as breakage. Before committing to using any moving firm, it’s important that you find out what their policies are with regard to complaints of this nature. This will give you an idea of how to proceed in case you end up with such problems.